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Privacy Policy

Last updated: 2025

Vakasoft is committed to protecting your personal data. This policy explains what data we collect when you visit our website, how we use it, and your rights. Our services target customers in Turkey and the EU; we operate in compliance with KVKK and GDPR principles.

Data we collect

We collect your name, email address, company information, and message content through the contact form. If we use web analytics (Google Analytics), visit statistics are collected only after your explicit cookie consent.

Additional information (e.g. ad platform access, sales data structure) may be requested during the project proposal or service agreement process. This data is processed solely for service delivery.

Data use and sharing

We use contact form data only to respond to your inquiry and provide service proposals. We do not sell or share your data with third parties for marketing purposes.

Data sharing with relevant platform providers (e.g. Looker Studio, Google Ads API) may be necessary for the services we provide. In such cases, only the minimum data required for service delivery is shared.

Data retention

Data related to your contact requests is retained for up to 24 months after the request is resolved. Data under a service agreement is kept in accordance with legal retention obligations and contract terms. Upon your deletion request, data is removed within 30 days.

Cookies

Our site uses essential cookies (session, preferences) and optional analytics cookies. Analytics cookies are activated only after your explicit consent. Your preference is stored in the browser and can be changed at any time.

Security

We take appropriate technical and organisational measures to protect your data. The contact form is transmitted over HTTPS; email communication is conducted over secure channels.

Your rights

Under GDPR and KVKK, you may request access, correction, deletion, and restriction of processing of your data. You have the right to object. You can submit requests via our contact page; we respond within 30 days.

For questions, please reach out via our contact page.

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Vakasoft

Marketing analytics and reporting systems for e-commerce brands running paid ads.

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Contact

admin@vakasoft.com

Prague, Czech Republic

+420 774 535 496

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